COOKIE POLICY

  1. INTRODUCTION

1.1        This is the Cookie Policy referred to in the Terms of Use.

1.2        Terms defined in this privacy policy shall have the meanings given to them in the Terms of Use.

  1. INFORMATION ABOUT OUR USE OF COOKIES

2.1        The website uses cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when you browse the website and also allows us to improve the website. By continuing to browse the Site, you are agreeing to our use of cookies.

2.2        A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

  1. REGISTRATION AND LOG IN

3.1        When you sign up to the website, we track your progress with a cookie to confirm the steps you’ve taken. We also use cookies to give you access to your profile as a registered user.

  1. CONTROLLING COOKIES

4.1        To enable or disable cookies, follow the instructions provided by your browser (usually located within the ‘Help’ tab).

4.2        If you want to find out more about how cookies are used, please visit www. https://ico.org.uk/for-the-public/online/cookies/ and www.allaboutcookies.org.

  1. USE OF COOKIES BY US
  • We use the following cookies:

(a)         Strictly necessary cookies. These are cookies that are required for the operation of the website. They include, for example, cookies that enable you to log into secure areas of the website, use a shopping cart or make use of e-billing services.

(b)        Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

(c)        Functionality cookies. These are used to recognise you when you return to the

website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

(d)        Targeting cookies. These cookies record your visit to the website, the pages you have visited and the links you have followed. We will use this information to make the website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

CategoryCookie DurationPurposeExamples
Essential Cookies12 monthsThese cookies are required for the operation and smooth running of our site, they enable us to ensure you have no issues navigating or completing an order. For example, we use New Relic to capture page load times as well as request response time to ensure that we are delivering a high quality of service

 

Google Analytics

Functional Cookies12 monthsThese cookies help us to tailor your experience on our site, this may be based around previous sessions activity, this may include recommended products, delivery methods, sizes, landing pages.

 

Google Optimise 

HotJar

Performance Cookies12 months

These cookies let us know where you have visited our site from, for example Google, Bing or an affiliate site.

We use these cookies for internal insights which allow us to see where our customers coming from to visit our sites.

We use these cookies to determine if you arrived at our site by clicking on an advertising link, and allows us to reward some external websites for directing visitors to us.

We use these cookies to help us reach you with relevant paid advertising via Google and Bing based on previous activity on our site.

We use the information collected by these cookies to help us determine where our ads will be most effective online.

Google Adwords & Remarketing

AWIN

BING

Facebook

 

Targeting Cookies12 months

These cookies allow us to serve you personalised ads via third party networks for example our partner Criteo creates personalised advertisements through “Criteo Dynamic Retargeting” and “Criteo Sponsored Products”.

Google Display network helps us to serve personalised ads based upon previous visits to our websites.

Google Display Network

 

Criteo Remarketing Cookie

  1. For a full list of all cookies please refer to the below list.
NameCookie Type
AWINTargeting
BINGTargeting
ClickNetworkTargeting
ClickTaleTargeting
CriteoTargeting
FacebookSocial Media
Google Adwords RemarketingTargeting
Google Adwords ConversionPerformance
Google AnalyticsEssential
Google FloodlightEssential
Google OptimisePerformance
Google Trusted StoresPerformance
HotJarPerformance
MonetateEssential
RakutenPerformance
MailChimpFunctional
TwitterSocial
YahooTargeting

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the website.

Except for essential cookies, all cookies will expire after 60 days.